Testimonials

“Cyrille’s down to earth, open and honest nature made him very easy to work with. Throughout the coaching sessions he was generous, insightful, and encouraging, but never pushy. Cyrille guided me as I became the architect and owner of my development. By asking the right questions and acting as a mirror, Cyrille helped crystallising my random and scattered thoughts into clear, obvious, actionable solutions to my questions and needs.”

“I have known Cyrille in Paris since September 1998 until January 2001, first as a junior consultant, later as a senior consultant. During this period, Cyrille has worked on many strategic consulting projects including customer segmentation, data mining / implementation of segmentation and leading a project for a mobile phone company, customer segmentation for an high-tech specialist store, marketing for a department store company, pricing for an hotel chain, purchasing segmentation for nuclear industry. Throughout this period, Cyrille has demonstrated his excellent ability to understand business, to lead missions and to manage people. Cyrille is a talented consultant with technical and personal skills necessary for success; he is very reliable.”

“In 2005, Cyrille led a two-month productivity improvement diagnostic on one of our major industrial sites in NSW. During this project, Cyrille worked with about 10 of our internal staff and was responsible for team coordination and on-time delivery of the results. The team identified initiatives to reduce our production costs in the areas of labour productivity, maintenance practices, energy usage and consumables usage. Each initiative was when quantified and a corresponding action plan put together. All initiatives were then included into an overall action plan for the site to implement. At the best of our performance in 2006 and despite throughput falling by more than 30%, our unit production costs went down by 10% compared to 2005. This outstanding result was largely the consequence of the successful implementation of the initiatives identified during the diagnostic of 2005. Cyrille showed throughout this project a good balance of creativity, analytical power, and ability to coach a team that had limited experience in the area of performance improvement. Cyrille was able to crystallise the thinking of the team, develop innovative solutions, and present the findings of the project in a simple way to our senior management. I strongly recommend Cyrille to any industrial company who wishes to engage into a performance improvement process. “

“I have worked with Cyrille on five or so large business strategy projects over about 4 years in different industries. Each of these involved complex analysis, processes of engaging multiple layers of a client system and significant change in management thinking. Feedback from clients has been consistently outstanding. Cyrille gains high respect from clients and colleagues through applying a nice mix of brains, independence of thinking and team work. Typically the client teams we worked with consisted of CEOÂ’s, marketing and operations directors of Australian top 50 companies who have access to high quality advice. Cyrille rates high amongst any of these.”

“Before seeing Cyrille, I was struggling to solve two key issues: 1) where do I want to go with my career (consulting, industry / corporate, own business, MBA)? 2) how to increase my efficiency at work? Cyrille provided a structured approach to identify solutions to my career related issues through helping identify my core values and future goals. I have achieved a lot with Cyrille over the past 3 months and am now clear about my future direction and am seeing improved efficiency results at work.”

“Prior to my coaching program with Cyrille, I was feeling negative about my performance, insecure about my knowledge and skill set, and uninspired by the people around me. The coaching program has helped me recognise that I will never be good at everything but I have some special strengths that I can offer to others in a group setting. More importantly, I have learned with Cyrille that I should not try to fit in and be defined by my environment but, rather, be true to myself and let that help to define the environment I am in.”

Cyrille has been a consultant and advisor to our change program, which aims to improve the efficiency and effectiveness of our administrative processes; and generate extra revenue via competitive pricing. Cyrille achieved considerable success in our environment through a blend of strong quantitative skills and careful change management, used on a variety of engagements. Two projects stand out in particular: 1. Administrative Efficiency and Effectiveness – Cyrille worked with our research administration unit to redesign their administrative processes and improve end-user satisfaction. The result has been a sustained improvement, with more than 90% of researchers now acknowledging the value of the service received. 2. Competitive Pricing – Cyrille led a 4 month project to assist the University’s annual pricing process, engaging with a variety of stakeholders across the organisation. Managing the process effectively, Cyrille added value by using strategic pricing and price elasticity principles, identifying more than $30M in extra revenue. Cyrille has been a significant contributor to the success of our change program. I strongly recommend Cyrille to lead and manage complex change in large organisations.

Cyrille did a fantastic job facilitating the introduction of new business processes and service level agreements between the Grants Management Office and other business units within UNSW. Cyrille's calm approach to tackling heated issues through improved processes and communications has assisted with developing strong effective relationships which we experience today. I highly recommend utilising Cyrille's expertise if you are looking for superior results within your business.

Cyrille has made a substantial contribution to the OneUNSW Program at UNSW Australia as both a Change Consultant and Project Manager. The OneUNSW Program supports a diverse range of strategic & change management projects throughout the University and Cyrille has led numerous projects that have provided significant long term benefits. Cyrille is a highly accomplished individual who effectively & diplomatically engages with executive management, stakeholders and staff. He is result oriented and pragmatic about what can be achieved. It is a testament to his skills & talent that he is acknowledged as a trusted and respected advisor by the senior academic & administrative leadership at UNSW Australia.